“Kwalitycert is a catalyst for business and process excellence, your business and process excellence is guaranteed through ISO certification in Oman with kwalitycert “
Up your business, talk to our kwalitycert masters who are available for you to coach and on how to get your business and process certified with ISO 9001, ISO 14001, ISO 45001,ISO 22000,ISO 27001,ISO 20000-1 and HACCP.
Quality is the backbone to every industry today. The aim of implementing the standards in Shipping Sector is to improve the overall efficiency and effectiveness of the company operations. Big and small corporations running shipping business in any region are in need of real strong system to deliver the customer needs. Corporations here have to anticipate and the changing business needs of the client to deliver the best and stay in top of the most sought after vendor list. By implementing ISO the corporations shall have compelling processes and can deliver the product and services at the best. World is relying on Shippingand the same is increasing as global economies and infrastructure continue to rely strongly on petroleum – based products.
What is ISO?
ISO is wonderful management tool shaped up by International Organization for Standardization (ISO).ISO is a blend of policies, processes, documented procedures and records, when implemented in the organizations will boost up the internal discipline and helps anticipate customer needs, this shall drive the system and people to deliver the expected product and service .No matter how strong your product and services are there is always an opportunity to improve upon. Our consulting methodology is super unique and our consultants with 10 plus years of experience shall help business to realize the area to be improved and changing business needs to always stay on top.
For all your ISO consulting, certification and training needs talk to kwalitycert. Visit us at www.kwalitycert.com.
ISO elements are
ISO is developed based on Deming cycle (PDCA). Major elements in ISO are Planning, Support Services, Monitoring process and Certifications process.
Planning: Management planning stages of the will define goals of the company including what services or products have to be delivered. Also, work on risk management, company should anticipate the challenges that might try to break the business. Risk management is part of ISO that will help company to run the risk analysis and document the risks and script down the Mitigation.
Support Services: This element shall help company to manage people, equipment and procedures to control the process and on how to document the same.
Monitoring process: ISO has a wonderful tool “Internal Audit “part of the structure. Tool is used to monitor the processes and people, Kwalitycert shall train the internal team to perform the internal audit. Talk our masters on Onsite and Online ISO internal auditor trainings.
Certification: Post consulting, if the system is in compliance with the ISO requirements, our Auditing services shall bring in the qualified auditor to assess your system .once through with the assessment, a certificate is issued by the accredited registrar.
How to implement ISO in Shipping Sector?
1. Kick off Meeting
Kickoff is the first and key meeting with the process owners and Top Management. This meeting introduces the process owners of the team and drives to discuss on the ISO project plan, roles and responsibilities of the ISO consultant and process owners.
2. Awareness program
Awareness program is an interactive program designed to provide all the team members with the basic elements on what is ISO, standard and implementation items.
3. Gap Analysis
Gap analysis is a tool used to analyze the current performance and performance expected. The gap items are then escalated to the process owners and top management. Consultant will put forward a report on what steps should be taken to meet the performance expected.
4. Documentation Training
Documentation training is an interactive program designed to provide the process owners/document controller on how to frame a standard operating procedure (SOP) and records (Evidence).
The same will be explained using the standard template designed by the ISO consultant in Oman specifically for the organization and opted standard.
5. Documentation Review
Document review is a formal assessment performed to check how well the team has framed the standard operating procedure and records. If any gap is noticed during the review, consultant shall feed in the change items to process owners.
6. Internal Audit Training
Internal audit is a simple and effective tool available in the ISO to check on how strong the system/process is constructed .The consultant will deliver an interactive program on how to perform and who all will be performing the internal audit.
7. Internal Audit
A simple and effective tool available in ISO, performed to check on how strong the system / process is constructed. This activity is performed by the process owners with the help of ISO consultant. If any to be changed/improved items are picked during the audit, the items are pushed to Management for the corrective action.
8. Management Review Meeting
Internal Audit gap and to be improved items are discussed with top management and process owners to take effective action on the same.
9. Shade Audit
Consultant will perform a pre-assessment to check on if the system is in compliance with the Standard, Customer, legal and organization requirements. This is performed before the External Audit.
10. External Audit
Final assessment on the system is performed by a certified Auditor.ISO consultant will assist the team during the audit.
Advantages of having ISO in an Shipping sector
1. Attract Tender /Contract
The primary reason to attract ISO in any location and by businesses is to maximize the business opportunity by attracting tenders/contracts.
2. Improvement of customer satisfaction
One of the key elements in this international standard is to improve customer satisfaction. By improving the satisfaction level customer retention is at higher side, such customers help directly or indirectly in generating more business.
3. Increase your credibility and image
By getting your business ISO certified, credibility and image of your brand runs up sharp in the international and domestic market. When a company is looking for supplier or service provider, it is often a requirement to have a clean system in order to consider.
4. Improvement of employee satisfaction
The staff is highly satisfied and pumped up once there are clean roles, responsibility and accountability, a well defined show of how the roles of the staff create a impact on quality and overall success. This international standard will help organization frame up a structure that helps staffs morale increase.
5. Increased business
Research has proven that ISO certified companies have shown improvements in the area of finance. The ISO certified image attracts more business in both domestic and international market.
6. Process Consistency
A well documented system helps in minimizing process related errors. Even a minor change in the process has to be documented and implemented in best possible pattern.
How to get ISO?
Our masters have more than 10 plus years of global experience, with hands-on experience in the field of ISO certification, assessment and training.
With Kwalitycert your Business and process excellence is guaranteed.
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